Microsoft /Crowdstrike outage

Oops.

From the CNBC article above

With airlines, banks, 911 systems, and government systems hit, this is a big outage. I’m surprised the stock market isn’t dropping more.

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The systems controlling stock prices are also down!

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All that concern about Russia testing cyberattacks with rumors of them preparing for the 2020 election.

All they needed to bring the world to a halt was one intern with the ability to push to Prod.

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Ugh, most PCs at work are back but mine is still bricked.

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12 hour time lapse video of US air traffic

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This impacted us in Bavaria. We were visiting Neuschwanstein Castle today with the family and the payment terminals failed so it became cash only during the tour and walk around while the outage lasted.

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My wife had an appointment at a medical facility where the parking garage is not normally free.

As we exited the garage, the fancy kiosk that takes the ticket and your credit card was showing the BSOD, and there are as a human the override the gate and let us through.

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My machine is still a brick. Easy workday!

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Wonder what the insurance exposure on this will be?

Crowdstrike looks to be liable for billions of $$$ (potentially) due to lost business.

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While it had a big economic impact, I’m not sure yet if it will be a big insured event. JMO, IANAL, just my speculation:

Most companies that buy business interruption add it to their property coverage. A physical loss to property is required in common policy language. Wouldn’t be covered in most instances, although some sophisticated buyers due buy custom business interruption cover.

Doesn’t seem to be covered by standard general liability policy coverages.

A minority of businesses buy cyber coverage, and Business Interruption isn’t always covered. Often it has a waiting period, and sometimes just covers malicious acts.

Crowdstrike may have some contractual liability to its customers, but who knows what that agreement looks like it sounds like that may be limited to fees paid to Crowdstrike per a post below. Assuming Crowdstrike bought technology E&O cover, that tower might be toast depending on what they bought.

Edited the portion with the strike through as now we see some details on the Crowdstrike customer contract per a later post.

Here’s one article:

https://www.reuters.com/technology/insurers-face-business-interruption-claims-after-global-tech-outage-2024-07-19/

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I won’t deny that one of the first things I did after I heard the news yesterday was to look up some forms and query insured names to see how bad a day it might be…but that’s not too unusual, as one of the first questions to be asked after certain headline news is “was it one of ours?”.

I can guess what the theme will be for the next quarterly Risk Management stress test.

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I’m sure everyone that writes Tech E&O and Cyber have been busy

:tfh:

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Read the terms and conditions.

https://www.msn.com/en-ie/money/insurance/crowdstrike-s-terms-and-conditions-say-most-customers-would-just-get-a-refund-due-to-the-massive-outage-cybersecurity-lawyer-says/ar-BB1qiaLk

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Have a company meeting starting tonight, so far 2 Delta flights canceled, affecting co-workers. Now giving up on Delta and flying United. Our company travel agency was pretty much MIA this past weekend, not that it would have helped much anyway since they probably would have just booked me on other Delta flights.

First leg got off on time, have a 4-hour layover, hopefully not much longer than that. Tonight is just a dinner and reception, hopefully I’ll be there and well rested for the business part of things tomorrow.

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