Via ChatGPT, āas succinctly as possibleā:
- IT Outage Impact: Up to 8.5 million Windows devices affected globally by a Crowdstrike antivirus update glitch.
- Cause: Defective update for CrowdStrikeās Falcon system, which has kernel access.
- Consequences:
- Thousands of flight delays/cancellations.
- UK NHS service disruptions.
- Contactless payment failures.
- Microsoftās Position:
- Blames EU for the outage due to a 2009 agreement preventing security changes to block the update.
- Agreement allowed multiple security providers kernel access to avoid competition investigation.
- Comparison: Appleās 2020 move to block kernel access on Mac for improved security.
- Crowdstrikeās Response: Admitted the defect and reported significant recovery of affected computers.
- EU Regulations:
- Currently targeting Apple with the Digital Markets Act to open iPhone to alternative app stores and browsers.
The one time i really needed mine, i learned the 24 hr line was not staffed until 8am. Hmmā¦
It looks like its going to be in the billions.
Maybe itāll help with this rate marketā¦
Delta is still mid-meltdown. Seems like someone very high up there should be fired at this point.
They seem to have had a large number of computers that were hit and each one is having to be manually fixed by IT and it seems each one is taking a bit of time. Add to this that they all seem to communicate with each other and share information which has to be updated on each computer as it comes back on line which is taking even longer to do.
So it sounds like instead of things being redundant they are all working to update each other in a total mess.
I would have thought at some point they would create a video or checklist of how to fix the situation so that semi-tech savvy workers could jump in and help and not have to rely on the one IT guy to get it all done.
I mean, itās an airline. Pilots use checklists before every flight, seems like they could have tried this route and at least a good portion of users would make it work and not need IT help.
i work at a very large company. my correction was flagging down the IT guy (we have one in our office, a large enough location to have it). based on the specific ID of my computer I was provided a 42 digit code I had to enter to get access to some next level. then it was just changing directories (was that in DOS? itās been forever since i even considered what environment that was) until I was in the correct one and told how to delete the offending file/script.
so if the 42 digit code was unique to my machine to allow it to be unlocked ahead of windows opening then there is something that prevents a checklist mass-correction.
that said, many colleagues got it fixed without that and I donāt know why Iām special
I think we all know why you are special. 
My laptop was never impacted, but my desktop in the office that I remote into that has robust computing capabilities is still bricked. Fortunately I can do 90% of my job without it, I guess.
Our company gave up on Delta on my flight yesterday, as a delay led them to rebook me on a route that required 2 connections - a big risk given the fact that they are still not out of this mess. Rebooked me on American - that in itself made me nervous and justifiably so, as they delayed the flight in Philly for an hour just to get beverages on the flight. The pilot said that he was āembarrassed.ā
Deltaās problem was that they had used Windows much more extensively in their operations than other airlines. Losing the flight crew tracking system really screwed them over. As someone who is Silver Medallion on Delta I can say that from an operations standpoint, they are very solid overall, no worries about them long term. So far they have given me 10k miles and a form to reimburse me for āreasonableā expenses incurred because of flight cancellations. I believe that our travel agency has handled the airline changes so for me it would just be dinner and parking Sunday night.
Crowdstrike steps in it again.
If this had been ABC Life Insurance , where I used to work, CEO would have encouraged us to give ourselves a round of applause
I canāt find a link to a story yet, but my TV just told me that Delta has hired Boiesā law firm to represent them. They are reportedly looking for compensation from Microsoft and Crowdstrike.
I think MS and Crowdstrike should be able to give them a meal voucher, a night in a hotel, and $500 in MS/Crowdstrike credits.
And a free windows upgradeā¦expires in 90 days