On Trusting Technology

I am grateful to the journalist Tom Webb, who specialises in data protection, for alerting me to an amendment to the Data (Use and Access) Bill, currently going through the House of Lords.

It concerns the legal presumption that “mechanical instruments” (which seems to be taken to include computer networks) are working properly if they look to the user like they’re working properly. This has come in for quite a kicking in recent years. I was first alerted to it in 2013 by the barrister Stephen Mason.

Mason has spent longer than a decade telling anyone who will listen it is a deeply flawed legal presumption. Here he sets out his reasoning. Mason has won some influential supporters along the way, including Lord (James) Arbuthnot who has also spent longer than a decade campaigning on behalf of Subpostmasters affected by the Post Office scandal.

Although the “mechanical instruments” presumption has never, to the best of my knowledge, been quoted in any civil or criminal proceedings involving a Subpostmaster, it has been said to effectively reverse the burden of proof on anyone who might be convicted using digital evidence.

The logic being if the courts are going to assume a computer was working fine at the time an offence allegedly occurred because it looked like it was working fine, it is then down to the defendant to prove that it was not working fine. This can be extremely difficult to do (per the Seema Misra/Lee Castleton cases).

UK Post Office Scandal:

Seema Misra:

Seema Misra ran a post office in West Byfleet in Surrey and was prosecuted by the Post Office when her Horizon accounts showed a false shortfall of over £70,000.[126] She was convicted of theft and sent to prison when pregnant.[127] A few days before Misra’s trial began in October 2010, three Post Office solicitors, Rob Wilson, Jarnail Singh and Juliet McFarlane, had been told about a bug in Horizon but had not disclosed the information to Misra’s defence team. The solicitors have been reported to the Solicitors Regulation Authority.[128] It was part of a much larger failure of disclosure on the part of the Post Office, a failure that cost Misra a fair trial. Giving evidence at the Horizon IT Inquiry, Warwick Tatford, the barrister who had represented the Post Office at Misra’s trial, acknowledged the failures of disclosure and said that he was ashamed to have been part of the case. He also acknowledged failures in how Fujitsu engineer Gareth Jenkins, currently under investigation by the Metropolitan Police for possible perjury, was instructed as an expert witness.[129] Misra, recalling the moment when she was sentenced to 15 months in prison in 2010, said, “It’s hard to say but I think that if I had not been pregnant, I would have killed myself.” Post Office solicitor Singh meanwhile sent a celebratory email to Post Office managers, in which he said: “it is to be hoped the case will set a marker to dissuade other defendants from jumping on the Horizon-bashing bandwagon”.[130]

Lee Castleton:

In spite of the outcome in the Wolstenholme case, the Post Office continued to pursue subpostmasters in the civil courts. Lee Castleton, a subpostmaster in Bridlington, Yorkshire, was pursued for £25,859 after he refused to pay a shortfall that had been caused by Horizon. The case was heard before judge Richard Havery in December 2006 and January 2007. Castleton represented himself and counterclaimed damages in the sum of £11,250 on the ground that the Post Office wrongfully determined (that is, terminated) his contract as a subpostmaster following his suspension. The judge found for the Post Office on both the claim and the counterclaim.[15] Unable to afford the losses and the £321,000 in legal costs, Castleton declared himself bankrupt.[16] In September 2023, solicitor Stephen Dilley, who had represented the Post Office in the case, told the Post Office Horizon IT Inquiry that the Post Office had known Castleton would not be able to pay if he lost, but wanted to send “a message that they were willing to defend the Fujitsu Horizon”.[17] Dilley defended the decision not to disclose details of the 12,000–15,000 calls being made every month by other sub-postmasters reporting technical problems with Horizon, saying the request for disclosure by Castleton was ‘onerous’.[18]

Richard Morgan, who had designed the strategy of the Post Office case against Castleton and represented the Post Office at trial, denied that he had been given instruction to establish a legal point. He said “he would have told Post Office he would not do it if those instructions had been given.”[19] This strategy was repeatedly referred to as a “nice legal point” by counsel to the Horizon Inquiry, Jason Beer.[20] Richard Moorhead maintains “The same strategy formed a central part of the Post Office’s thinking in subsequent cases and provided a legal rationale for insulating Horizon from legal challenges without proper evidence of its robustness.”[21] The Castleton case was analysed and assessed by the University of Exeter School of Law in 2024.[22]

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By the way, this scandal is ongoing:

Parliamentary inquiry:

Closing statements are to be heard on 16 and 17 December 2024. The inquiry will then begin Maxwellisation prior to drafting the final report.[246]

Criminal investigations:

In May 2024, Stephen Clayman, the Metropolitan Police commander, confirmed that plans had been drawn up to expand the investigation into a national effort, saying, “Given the significant scale of the investigation, it has been agreed by the National Police Chiefs’ Council (NPCC) that the next phase of the investigation will be a national policing effort, coordinated by the Met, with the pursuit of justice at its heart.” The Guardian reported that 80 detectives had been assigned to the investigation, scheduled to run until 2025, with an estimated budget of over £6.75m.[252]

Further

Press release

Use of computer evidence in court to be interrogated

The role of computer evidence in the criminal justice system will be examined through a call for evidence to prevent future miscarriages of justice.

  • Presumption computer evidence is correct proved flawed during Horizon scandal
  • Expert views sought on how computer evidence should be treated
  • Review aims to prevent future miscarriages of justice

Currently, there is a presumption that computers work correctly and any evidence generated by software is accurate, unless there is evidence to the contrary.

However, the limitations of this were highlighted by the wrongful convictions of hundreds of innocent sub-postmasters in the Post Office Horizon scandal. Faults in the Post Office’s accounting software system proved the fallibility of digital evidence and the potential for devastating miscarriages of justice if evidence is not thoroughly interrogated.

The 12-week call for evidence launched today (Tuesday 21 January) will invite views from across the justice system and beyond on the presumption.

By seeking new ways to ensure people are better protected from miscarriages of justice, this expert review will help to build on the government’s broader efforts restore public confidence in policing and in the criminal justice system through our Plan for Change.

Justice Minister Sarah Sackman KC said:

We must learn the lessons of the Post Office scandal. A blanket ‘no questions asked’ acceptance of the accuracy of digital evidence can have a devastating impact on people’s lives.

We need to carefully consider how we can both use and interrogate digital evidence in court. Ensuring people are protected from miscarriages of justice is vital, and one part of the government’s Plan for Change.

Computer evidence forms a substantial part of many modern prosecutions, particularly in crimes such as fraud, which can involve thousands of digital documents. Digital evidence is also often used in rape and serious sexual offence cases.

Any change requiring the prosecution to prove any computer device works ‘correctly’ could impact how quickly cases can be completed. Therefore, any reform must be well thought out and future proofed.

The call for evidence is seeking expert input on how computer evidence should be defined, and what could fall into scope of any change to the law. For example, distinctions might need to be drawn between general digital evidence like text messages or social media posts, and evidence which has been specifically generated by a computer system or software.

It will seek views from organisations and individuals with experience of the criminal justice system, along with those with expertise in computers and software.

The miscarriages of justice which occurred in the Post Office cases were down to deliberate failures to properly interrogate and disclose evidence - which prevented postmasters and others from effectively challenging the reliability of the Horizon computer system evidence.

Any changes to the presumption would not be able to further protect against instances where parties mislead a court on the accuracy of the evidence. But lying in court – or perjury - is a separate crime already.

However, removing or changing this presumption could mean defendants are better equipped to interrogate computer evidence against them, and would put more onus on the party supplying the digital evidence to ensure it can stand up to scrutiny.