Hanover Insurance

I am looking at making some changes to my auto and home owners insurance. I am talking to a new agent and they have given me a quote from Hanover Insurance. Just trying to do a bit of research so I thought I would come here to get opinions.

I see the company is A rated by AM Best and has been in business since 1852. Both positives. Does anyone have any thoughts? Does my location and the state specific captive (is that the right word) matter more than the parent company?

What exactly are you asking? Do you want to know if we think they are stable? Will pay claims that they owe instead of fighting you? Give you a fair price?

Your question seems very broad.