Annoyed Thoughts: archive 1

Whenever I get bad service or sub-par product, I send a complaint e-mail. Nothing nasty, using words like “disappointing service” and “usually my experience is much better.”

I’ve received free hotel rooms (with an upgrade), golf balls, tea bags, trash bags, coupons worth anywhere from 10% to 50% off.

Takes 10-15 minutes and can be quite worth it. Believe it or not, companies LIKE getting the complaint e-mails. It’s not that they are happy the customer is dissatisfied, but glad for the feedback so they know where to focus training or QC.

1 Like

some companies go overboard with their customer stiasfaction imo.

Ubereats routinely refunds me in full based on a slightest complaint I have.

I’m not sure what painted or stained means. My current vanity is 27" length x 22" width. The length is too wide as it blocks the shower. I’d want something slightly smaller, so 24" or 25" or even 26". Seems 24" or 25" are standard. The width is fine. I likely want something white with as much storage as possible. Not that I love white, but unless I’m redoing my entire bathroom, it’s white. Not sure of my budget. At first I was thinking as cheap as possible, but I want something that won’t fall apart immediately and looks decent, so idk a little over $1k maybe? This from pottery barn looks nice.

Riola 24-30" Single Sink Vanity | Pottery Barn

but i’d have to buy the faucet handles from somewhere that is not pottery barn it seems. the faucet handles they sell are insanely expensive.

From home depot, something like this looks nice online, but I suspect in person it’s not as nice. has a lot of storage and is cheap!

Glacier Bay Lancaster 24 in. W Bath Vanity in White with Alpine Vanity Top in White LC24P2-WH - The Home Depot

i don’t even need anything free. i think they should do something about this woman as she is EXTREMELY unpleasant and scary. i don’t see how she could deal with customers at all, unless she just hated me the minute she saw me for some reason.

Got a toe in the water to buy a car over the weekend. Holy cow, I knew it was bad, but I was not prepared for this.

I’m looking for what will be a rare car (2023 Civic Type R), and even during a good year these are hard to buy. Most dealers won’t tell me anything at this point, just put me on their list. One dealer wants $12k over MSRP, one said $15k over. The indication seems to be that if I don’t want to pay that much, then I will have to wait until 2024.

OK, what’s plan B? Maybe a Golf R. The VW dealer says I can order one today, and at some point it may arrive. The last one they sold was in April and they have no updates on when that car might arrive, they think it’s roughly a 12-month lead time. The VW dealer had maybe a dozen SUVs on the lot and that’s their inventory. No sedans at all. One used GTi with a price above the MSRP of a new one.

Plan C? For now I’ll just wait it out, if it stays this bad for six months then I might have to get a Ridgeline or something.

Also, I rarely use specific names (even if I know them). I don’t want people fired.

A guy I know used to call those “How am I driving” phone numbers on trucks and claim the guy was all over the road, or gave him the finger or something. Until I told him he may be ruining someone’s life, marriage, career. How would he like it if I call his job and told the company he was stealing or showing up to jobs drunk? What he thought (at the time) was a harmless prank could be a life-altering even for someone and his family. I think I got through to him.

So, I don’t give names. Except once. An assistant manager at a grocery store accused me of stealing a half-pound of roast beef cold cuts. I waved it by the scanner and I guess it didn’t register. When I was leaving, she called me aside and said I was stealing.

I was like, oops, my bad. I’ll pay the $7 and we can get on with our lives. She wanted to call the cops on me for shoplifitng.

i was like: lady, I’m here probably 5-6 times a week. Do you think I’d really try to steal $7 worth of roast beef?

And she said, and I’m not kidding: How do we know you’re not stealing a whole lot more!

That set me off. I put the roast beef on the counter and walked out. She called out and said she had my address info b/c I used my shopper card. i said, tell them to pick me up at my house then.

I called the store and talked to the manager (I was so mad before, I didn’t escalate when I was there, just wanted to get the hell away from the woman.

The manager understood, and said there has been a lot of slippage lately, but the assistant manager was way out of line. Comped my shopping trip and then some with a $100 store credit. (My bill was like $85)

Turns out the lady was suspended for a week. And eventually let go. None of the employees liked her and she had several bad run-ins with customers.

She’s currently working on the floor at a Kohls.

Maybe she was having a bad day. Car broke down. Boyfriend cheating. Maybe she needed a vanitiy and HD didn’t have it in stock. No excuse, just perspective.

1 Like

I seriously considered getting the 2016 Golf R, but after comparing I decided to go with the GTI. I still really like my car a lot.

The links you sent are painted cabinets - they are painted a solid color. Stained wood is going to be brown, with the wood grain showing.

I’d avoid Glacier Bay, they are super shoddy. I can’t speak to Pottery Barn quality, I’ve never shopped there.

Above that, a custom vanity made from solid wood will last forever, but you’re talking about $1k for the cabinet, and then you have to figure out a counter top and sink, it’s a chore. And by the time you get all that and a faucet you’re at like two grand. And you’ll never get that back when you sell it.

Below that, IKEA vanities are like $300-$500 and while they aren’t buy-it-for-life, I’ve looked at them and they appear well-designed and pretty sturdy.

Faucet-wise, look at the holes in the counter. Some have one hole, some have three holes - if it has three holes the outer holes will typically be either 4.5" apart or 8" apart. It’s just preference on which one you get, none of them are ‘better’ than the others. But you need to get a faucet that works with the holes in the counter. Kohler, Moen, and Delta are generally all considered good brands.

One hole:

4.5" centerset:
image

8" widespread:
image

The GTI is a great car, and is slightly more available than the R. And you can get one with three pedals, I’ll put a pin in that one. :slight_smile:

1 Like

Karen@homedepot.com should work. Let us know what they say

1 Like

I don’t know that I’d like that capacitive touchpad thing on the new ones though. I like the combo on mine of regular knobs/buttons for most things with a few items on the touch screen

Yes, it’s horrible. And the buttons below the touch screen, which control temp and fan speed, aren’t back-lit at night. VW got this one really wrong. And I’m told the capacitive buttons on the steering wheel are close to the rim and often get triggered accidentally.

I love that this is where your brain goes. I am working on thinking more like this. It doesn’t come naturally to me, but I am making an effort.

That said, I do both compliment good service to management and complain about bad service.

Two of the checkers at the local grocery store where I used to live were so friendly and efficient that it just enhanced my shopping experience and one day I randomly decided to send a hand-written thank-you note to the store manager, complimenting the whole team and specifically calling out those two by name as exceptional employees.

A few weeks later one of the employees asked me if I was the one who wrote the note and I just smiled.

But I certainly complained about the delivery guys who staged the fake missed delivery window on my sectional. And I’ve complained about others too. Maybe they have stuff going on in their lives, but it’s not ok to just lie about me.

I think I should write to the one specialist I go to. Their staff is great and they are always running on time.

:scream:

If I were working there, I would have thrown myself on the rai-SIN toast to save the both of you!!!

And it totally sucks that they messed up your orders so badly!!!

a friend named Karen used to work at HD designing kitchens. She has since changed her first name (or wat she goes by) bc the meme that her name has become started to affect her mental well-being.

3 Likes

I haven’t had raisin in a long time.

Raisin toast sounds pretty good tbh

Your wrong. So much wrongness… :unamused:

cinnamon raisin, toasted with butter - yum

4 Likes