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Yup.
Email is for official work correspondence. Send them whenever, not expecting a reply until the recipient’s normal work hours.
First, complaints by recipients are likely caused by the recipient’s having access to work emails on their phone. That is Mistake Number One.
Second, if someone sends an email and needs a reply ASAP, they should also text or call instead, apologizing for the urgency.
I figure if my job requires me to be available 24/7/52/365, I’ll need a 300% raise.
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Completely agree. If you’re complaining about receiving an e-mail you’re focused on the wrong problem
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I agree. I have my work email on my phone and I get notifications. so it’s going off all the time.
I’m self employed so that’s what I want. but if I was working as an employee, absolutely not.
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I look at work emails when I feel like it.
I don’t receive them on my personal phone. If work wanted me to get work emails on my phone, they’d give me a work phone.
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Since the pandemic made Teams the default form of non-face-to-face internal communication at my company, things that require rapid attention come via Teams, while email is now for more routine communication. If there’s an email that needs immediate or quick attention, there’s usually also a Teams message alerting the recipient(s) to that fact.
(That model probably doesn’t hold in a world with external clients…but I don’t have external customers, so I’m going to ignore that for the rest of this comment.)
I hesitate before sending Teams messages outside the recipient’s working hours. (E.g. a couple of days ago, I sent a “I’m about to overwrite this model run” alert late their time, because I wanted to be sure I wasn’t going to mess them up if they were working late, and I couldn’t wait until the start of their normal day).
Emails, however… while I am a big fan of Outlook’s delayed send feature, I tend to use it strategically, either
- To give the message a “cooling off” period before it goes out (sometimes I think of something I should have added, etc.); and/or
- To send out a report after the expected end of my workday, so that non-urgent questions don’t derail other things that I need to get done today; and/or
- To have a shot of my email being near the top of the recipient’s inbox at the start of their workday.
Personally, I don’t care about when emails are sent to me. However, I work weird hours, partly for family reasons, and partly because I mostly work with people on other continents. I’ll look at and probably respond to emails when I’m able, regardless of whether I’m “at work” or not…but that’s in part because I hate having to wade through an inbox full of unread messages; I’d prefer to tame, or at least triage, my inbox as I go.
However, I do have the advantage of having put too much energy into automating “do not disturb” status on my phone (a major reason I prefer Android over Apple). My phone automatically switches to DND when I sleep, when I’m at a doctor’s office, when the phone’s connected to my car’s Bluetooth, etc…or when my phone is oriented face-down. I’m probably not going to get email notifications on my phone when they’d be disruptive.
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[quote=“NormalDan, post:3, topic:10445”]
If you’re complaining about receiving an e-mail, maybe you’re the problem.[/quote]
Fixed.
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