Thread for stuff you would NEVER be creative enough to come up with on your own.
Inaugural Offering:
Order a piece of furniture on Amazon. Price is $174.99 with a $30 coupon “for making a sustainable choice”. Great, for $144.99 I would like to buy this item.
But there’s one more thing I need. No biggie, item I order all the time. Price is usually between $18 and $20… yep… it’s $18.78 today, add to cart, check out, delivery dates look good, submit.
Oh no… no, no, no.
The first item is now $215.00 (list price is $209.99 … a “Prime Day discount” of negative 2.39%), and no $30 coupon. I do not want to pay $215.00 (plus tax). I want to pay $144.99!
Try to cancel the order. Too late.
Look at the item online… it is once again $174.99 with a $30 coupon for making a sustainable choice. (I’ve never seen that before today, but whatever.)
Call customer service. Yeah, the $30 coupon requires you to only have 1 item in your cart. 2 items or more… no soup for you!!!
This was in the coupon’s fine print they assure me. Uh, I guess I didn’t read that, but dang!
Also they will not even adjust the price from $215.00 to $174.99. What they recommend that I do is order the item again and then return the first item. This is not a pair of socks that I can return at Kohls. The shipping weight is 62 lbs and the container is 65”x28”x11”.
Will I have to pay return shipping? No, no, of course not. They will have a UPS label for me. Uh… no disrespect but this is alarming to me. The last thing I want is TWO of this item. Can I have it in writing that I can do this? Sure, sure.
Gal sends me a lovely email confirming the above. I put the item in my cart again. It rings up for $144.99 (plus tax) as it has the sustainable choice coupon applied.
I’m sure it’s very sustainable to order two of an item and ship one back, rather than have them adjust the price on their end, right?
But, uh, job security for UPS employees, so… you’re welcome UPS!!!