# Can't get to goactuary outside the app **URL:** \ **Category:** Site Feedback\ **Created:** [January 10, 2022, 4:55am UTC](https://community.goactuary.com/t/cant-get-to-goactuary-outside-the-app/4933 "2022-01-10T04:55:21Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![ao\_fan](https://community.goactuary.com/user_avatar/community.goactuary.com/ao_fan/32/143_2.png) [@ao\_fan](https://community.goactuary.com/u/ao_fan)\ **Post date:** [January 10, 2022, 4:55am UTC](https://community.goactuary.com/t/cant-get-to-goactuary-outside-the-app/4933/1 "2022-01-10T04:55:21Z")
The app works just fine, but in a regular browser on my laptop, can’t get to the site. ---
**Author:** ![twig93](https://community.goactuary.com/user_avatar/community.goactuary.com/twig93/32/527_2.png) [@twig93](https://community.goactuary.com/u/twig93)\ **Post date:** [January 10, 2022, 4:59am UTC](https://community.goactuary.com/t/cant-get-to-goactuary-outside-the-app/4933/2 "2022-01-10T04:59:12Z")
I’m accessing it on my phone ok. 🤷‍♀️ ---
**Author:** ![ao\_fan](https://community.goactuary.com/user_avatar/community.goactuary.com/ao_fan/32/143_2.png) [@ao\_fan](https://community.goactuary.com/u/ao_fan)\ **Post date:** [January 10, 2022, 5:00am UTC](https://community.goactuary.com/t/cant-get-to-goactuary-outside-the-app/4933/3 "2022-01-10T05:00:45Z")
Are you using the app? As I said, the app works fine. A regular browser does not. ---
**Author:** ![twig93](https://community.goactuary.com/user_avatar/community.goactuary.com/twig93/32/527_2.png) [@twig93](https://community.goactuary.com/u/twig93)\ **Post date:** [January 10, 2022, 5:06am UTC](https://community.goactuary.com/t/cant-get-to-goactuary-outside-the-app/4933/4 "2022-01-10T05:06:47Z")
No, using my phone’s browser. I don’t have the app. ---
**Author:** ![ao\_fan](https://community.goactuary.com/user_avatar/community.goactuary.com/ao_fan/32/143_2.png) [@ao\_fan](https://community.goactuary.com/u/ao_fan)\ **Post date:** [January 10, 2022, 5:12am UTC](https://community.goactuary.com/t/cant-get-to-goactuary-outside-the-app/4933/5 "2022-01-10T05:12:47Z")
Ah I see. I can’t get to the site on any browser on my phone or laptop other than the app. ---
**Author:** ![twig93](https://community.goactuary.com/user_avatar/community.goactuary.com/twig93/32/527_2.png) [@twig93](https://community.goactuary.com/u/twig93)\ **Post date:** [January 10, 2022, 5:15am UTC](https://community.goactuary.com/t/cant-get-to-goactuary-outside-the-app/4933/6 "2022-01-10T05:15:51Z")
Weird. I wasn’t clear in my earlier post. It was obvious to me because _clearly_ I don’t have the app installed on my phone. But I guess it stands to reason that not everyone would necessarily know that about me. 😄🤦‍♀️ ---
**Author:** ![soyleche](https://community.goactuary.com/user_avatar/community.goactuary.com/soyleche/32/42_2.png) [@soyleche](https://community.goactuary.com/u/soyleche)\ **Post date:** [January 10, 2022, 5:15am UTC](https://community.goactuary.com/t/cant-get-to-goactuary-outside-the-app/4933/7 "2022-01-10T05:15:56Z")
There’s an app? ---
**Author:** ![twig93](https://community.goactuary.com/user_avatar/community.goactuary.com/twig93/32/527_2.png) [@twig93](https://community.goactuary.com/u/twig93)\ **Post date:** [January 10, 2022, 5:16am UTC](https://community.goactuary.com/t/cant-get-to-goactuary-outside-the-app/4933/8 "2022-01-10T05:16:18Z")
According to ao fan, apparently there is! ‘Twas news to me too. ---
**Author:** ![Marcie](https://community.goactuary.com/user_avatar/community.goactuary.com/marcie/32/8789_2.png) [@Marcie](https://community.goactuary.com/u/Marcie)\ **Post date:** [January 10, 2022, 5:32am UTC](https://community.goactuary.com/t/cant-get-to-goactuary-outside-the-app/4933/9 "2022-01-10T05:32:45Z")
I thought the app was basically just a wrapper for the website (when I think about it, that’s what most apps are, isn’t it?) Seems weird to me that the app would work but not the site in a browser. ---
**Author:** ![ao\_fan](https://community.goactuary.com/user_avatar/community.goactuary.com/ao_fan/32/143_2.png) [@ao\_fan](https://community.goactuary.com/u/ao_fan)\ **Post date:** [January 10, 2022, 5:37am UTC](https://community.goactuary.com/t/cant-get-to-goactuary-outside-the-app/4933/10 "2022-01-10T05:37:30Z")
But here we are with the app working for me, but no browsers. ---
**Author:** ![ao\_fan](https://community.goactuary.com/user_avatar/community.goactuary.com/ao_fan/32/143_2.png) [@ao\_fan](https://community.goactuary.com/u/ao_fan)\ **Post date:** [January 10, 2022, 5:37am UTC](https://community.goactuary.com/t/cant-get-to-goactuary-outside-the-app/4933/11 "2022-01-10T05:37:57Z")
Yes!!! ---
**Author:** ![ao\_fan](https://community.goactuary.com/user_avatar/community.goactuary.com/ao_fan/32/143_2.png) [@ao\_fan](https://community.goactuary.com/u/ao_fan)\ **Post date:** [January 10, 2022, 6:13am UTC](https://community.goactuary.com/t/cant-get-to-goactuary-outside-the-app/4933/12 "2022-01-10T06:13:55Z")
Other people are having this issue, not just me, but they can’t get on here at all cause they don’t have the app. ---
**Author:** ![1695814](https://community.goactuary.com/user_avatar/community.goactuary.com/1695814/32/38506_2.png) [@1695814](https://community.goactuary.com/u/1695814)\ **Post date:** [January 10, 2022, 6:32am UTC](https://community.goactuary.com/t/cant-get-to-goactuary-outside-the-app/4933/13 "2022-01-10T06:32:36Z")
DiscourseHub You download that app then connect it to GoA. ---
**Author:** ![soyleche](https://community.goactuary.com/user_avatar/community.goactuary.com/soyleche/32/42_2.png) [@soyleche](https://community.goactuary.com/u/soyleche)\ **Post date:** [January 10, 2022, 6:52am UTC](https://community.goactuary.com/t/cant-get-to-goactuary-outside-the-app/4933/14 "2022-01-10T06:52:29Z")
Is there any real benefit? The browser interface works very well for me. ---
**Author:** ![Marcie](https://community.goactuary.com/user_avatar/community.goactuary.com/marcie/32/8789_2.png) [@Marcie](https://community.goactuary.com/u/Marcie)\ **Post date:** [January 10, 2022, 8:44am UTC](https://community.goactuary.com/t/cant-get-to-goactuary-outside-the-app/4933/15 "2022-01-10T08:44:41Z")
Personally I like the look & feel of the app on my phone more than the site on my phone’s browser. Otherwise I don’t think there’s a lot of benefit, except when the site can be accessed only through the app & not the browser. 🤷‍♀️ ---
**Author:** ![SpaceLobster](https://community.goactuary.com/user_avatar/community.goactuary.com/spacelobster/32/38216_2.png) [@SpaceLobster](https://community.goactuary.com/u/SpaceLobster)\ **Post date:** [January 10, 2022, 11:13am UTC](https://community.goactuary.com/t/cant-get-to-goactuary-outside-the-app/4933/16 "2022-01-10T11:13:09Z")
Still? @ao_fan Also, what happens in the browser? Spins? Error message? ---
**Author:** ![Serena](https://community.goactuary.com/user_avatar/community.goactuary.com/serena/32/10_2.png) [@Serena](https://community.goactuary.com/u/Serena)\ **Post date:** [January 10, 2022, 2:13pm UTC](https://community.goactuary.com/t/cant-get-to-goactuary-outside-the-app/4933/17 "2022-01-10T14:13:30Z")
Happening for me too. ---
**Author:** ![Serena](https://community.goactuary.com/user_avatar/community.goactuary.com/serena/32/10_2.png) [@Serena](https://community.goactuary.com/u/Serena)\ **Post date:** [January 10, 2022, 2:14pm UTC](https://community.goactuary.com/t/cant-get-to-goactuary-outside-the-app/4933/18 "2022-01-10T14:14:35Z")
![image](https://community.goactuary.com/uploads/default/original/2X/3/31a83a1504fabb590bd6fc1f41961e2e821c725e.jpeg) ---
**Author:** ![Serena](https://community.goactuary.com/user_avatar/community.goactuary.com/serena/32/10_2.png) [@Serena](https://community.goactuary.com/u/Serena)\ **Post date:** [January 10, 2022, 2:15pm UTC](https://community.goactuary.com/t/cant-get-to-goactuary-outside-the-app/4933/19 "2022-01-10T14:15:14Z")
At first I thought my local internet connection was bad. But I can access other websites just fine. ---
**Author:** ![Serena](https://community.goactuary.com/user_avatar/community.goactuary.com/serena/32/10_2.png) [@Serena](https://community.goactuary.com/u/Serena)\ **Post date:** [January 10, 2022, 2:17pm UTC](https://community.goactuary.com/t/cant-get-to-goactuary-outside-the-app/4933/20 "2022-01-10T14:17:32Z")
Can’t get there with safari on my phone either. I’m currently using the discourse app. [Next page](https://community.goactuary.com/t/cant-get-to-goactuary-outside-the-app/4933.md?page=2)